The New Data Protection Complaints Process

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  • Cyber security is a data protection issue: lessons from the ICO’s ACRO reprimand

    14/08/2026 The Information Commissioner’s Office (ICO) has reprimanded ACRO Criminal Records Office following cyber security failings which potentially exposed the personal information of up to 10,920 people. The case is a useful reminder for organisations that cyber security is not simply an IT issue. It is a fundamental part of data protection compliance, accountability and…

  • Council officer convicted for unlawfully accessing personal data

    24/07/2026 The Information Commissioner’s Office (ICO) has recently highlighted an important reminder for all organisations that handle personal information: having access to a system does not mean you are entitled to access every record within it. A former Herefordshire Council employee has received a suspended prison sentence after unlawfully accessing approximately 490 personal records and…

  • Why Smart Companies Keep Getting Data Protection Wrong

    12/07/2026 The biggest data protection risk? It’s certainty. The organisations most likely to get into difficulty with data protection are rarely the ones asking difficult questions. They’re the ones convinced they’re already compliant. Whether it’s a multinational or a start-up, the mistakes are remarkably similar: Collecting data because they can, not because they need to.…

  • The Rise of the Cake Shed

    When Home Business CCTV Stops Being “Purely Personal or Household” 05/07/2026 Have you noticed the increase of “cake sheds” in your area? It seems every week another one pops up on local social media groups. Home businesses are booming. Whether it’s a side hustle or the start of something much bigger, garden bakeries, honesty shops,…